Module 20.2 Culture notes – いらっしゃいませ

“Irasshaimase” (いらっしゃいませ) is a common Japanese greeting used by service industry workers to welcome customers. It is often used in stores, restaurants, and other establishments where customers are expected to visit.

The word “Irasshaimase” is a polite and formal way of saying “welcome” in Japanese. It is derived from the verb “irassharu,” which is a respectful way of saying “to come” or “to go.” The “-masu” ending in the greeting is a formal and polite way of conjugating the verb.

By saying “Irasshaimase,” service industry workers are not only welcoming customers but also showing respect and gratitude for their visit. It is a way of acknowledging and appreciating the customer’s presence and showing a willingness to serve and assist them.

Overall, “Irasshaimase” is an important part of Japanese customer service culture and is often used to create a welcoming and polite atmosphere for customers.